Returns & Exchanges
At Australian Bodycare, we stand by the quality of our tea tree oil products and offer a 100% satisfaction guarantee. If you are not completely happy with your purchase, you can return your items within 100 days for a full refund or exchange.
Initiate Your Return
Contact our customer service team via email with your order number and the reason for your return to receive a unique return authorization code.
Pack Your Items
Securely place the products in their original packaging, ensuring all lids are tightened to prevent leakage during transit.
Ship the Package
Affix the provided return label to your parcel and drop it off at your nearest authorized postal service location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing